Privacy Policy


1. Introduction

This policy explains how we,”2YOURDOOR”, use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications (jointly referred as “Website”). Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this Website, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.


2. Storage and security of your personal information

We take the protection of your personal data very seriously. This Policy describes the methods that we use to collect, store, process and use your personal data.

By providing us with such personal data and/or by using our website and/or applications, you are consenting to the collection, storage, processing and use of your personal data by 2YOURDOOR, according to the applicable law and to the terms and conditions of this Policy.

If you do not agree with this Policy, please do not provide us with any personal data. If you refuse or withdraw your consent, or if you choose not to provide us with the required personal data, we may be totally or partially unable to answer your requests and you may be unable to access parts of our website and/or applications.

Your personal data are transferred to and stored in Geneva, Lausanne and Zurich. All personal data are protected against unauthorized processing with the help of appropriate technical and organizational measures.

You understand that – despite the previous – no data transmission or storage is entirely secure. Consequently, we cannot guarantee the security of any information you share with us and shall assume no liability should your personal information be accessed, disclosed, modified or lost.


3. Collected Data from you

We collect diligently and in strict compliance with the laws certain personal data (such as your name, date of birth, gender, language preferences, password hash, post address, delivery details (door access code, floor, etc.), email address, phone number, order history, product, store and restaurant preferences, information on your client account, third-party social network identifiers, and communications with you).

Furthermore, we may also collect and use data regarding your use of and your behaviour on our website or our applications (such as your session data, browsing preferences, statistics regarding your visits, device and navigator information, IP address and location data).

By willingly submitting personal data, you undertake to provide us with information, which is true, current and complete at the time of submission. You are solely responsible for the accuracy of your personal data and shall inform us of any amendment thereto. We shall bear no liability for the consequences of inaccurate or untrue data.


4. Cookies

Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. Some of the cookies we use are essential in order for parts of the website to operate. We use cookies on the website for our own internal purposes, to track how users navigate through the website. This helps us to evaluate and improve the website and our online services. We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security as you move through secure or password protected areas of our website.

We use information derived from cookies in order to:

- Compile statistics on how our website is being used, which can help us to improve our website and online services.

- Facilitate user's ability to navigate through the website.

- Ascertain whether the website is operating effectively.

- Personalise and improve the service we offer you by understanding your preferences and establishing which areas of the website are most relevant to you.

Managing cookies: In your web browser you can control which types of cookies you allow. You can turn cookies on or off using your browser's settings. You can also delete cookies and clear your browser's cache (history).


5. Contact

All comments, queries and requests relating to our use of your information are welcomed Contact Us


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Genève, 2020.